Effortless Job Creation & Tracking
Create detailed repair tickets in seconds. Capture device details, issue descriptions, and customer information in a clean interface. Track the lifecycle of every repair from intake to invoice without missing a beat.
- One-click status updates
- Printable Invoices
- History logs
Master Your Technician Workflow
Assign tickets to specific technicians based on expertise or availability. Monitor workload distribution and track individual performance metrics to ensure your shop operates at peak efficiency.
Transparency that Builds Trust
Stop playing phone tag. Our system automatically notifies customers via SMS and email when their repair status changes. Build trust by keeping your customers in the loop every step of the way.
Trusted by 100+ Repair Shops
Everything You Need
Powerful features designed specifically for the modern repair business.
Real-time Ticket Updates
Track every repair status instantly from pending to completed with live dashboard updates and activity logs.
Technician Workflow
Assign specific jobs to technicians, monitor performance, and track turnaround times effectively.
Secure Data Handling
Enterprise-grade encryption ensures your customer data and device patterns never fall into the wrong hands.
Automatic Notifications
Send automated SMS and Email updates to customers whenever their device status changes.
Frequently Asked Questions
Creating a ticket is simple. Navigate to the dashboard, click 'New Ticket', enter the customer details and device issues, and assign it to a technician instantly.
Yes! The system generates a unique tracking link for each ticket that you can share with customers via SMS or email.
Absolutely. We use AES-256 encryption for all data at rest and TLS for data in transit. Your business data is isolated and backed up daily.
Yes, you can define custom status tags (e.g., 'Waiting for Parts', 'Quality Check') to match your shop's specific operations.